FAQ
241
Do you provide HS codes and customs documents?
Yes. We provide HS code, COO (Certificate of Origin), MSDS, packing list, invoice, and certification documents.
242
Can you reinforce cartons for rough handling?
Yes. We can add:
Double-wall cartons
Corner protection
Palletization
Waterproof film
Drop-test-approved packaging
Double-wall cartons
Corner protection
Palletization
Waterproof film
Drop-test-approved packaging
243
Do you support Amazon FBA requirements?
Yes. We support FBA carton labels, inner box labels, pallet stamping, barcode printing, and packaging compliance.
244
Which ports do you ship from?
Mainly Shenzhen and Guangzhou ports.
245
What is your lead time for reorders?
Reorders usually take:
Existing models: 25–30 days
OEM customized: 30–35 days
ODM tooling order: 45–60 days
Existing models: 25–30 days
OEM customized: 30–35 days
ODM tooling order: 45–60 days
246
Can you arrange shipping on our behalf?
Yes. We can book shipping, work with your freight forwarder, or recommend reliable forwarders.
247
What shipping methods do you support?
We support sea freight, air freight, railway shipping, and express delivery (DHL/UPS/FedEx) for samples.
248
How do you handle warranty or after-sales claims?
We provide a 12-month warranty. For defective units, we offer replacements, spare parts, or credit notes depending on the situation.
249
Do you support third-party inspection?
Yes. We welcome SGS, TUV, BV, Intertek, or your own inspection team.
250
Do you provide inspection reports for each order?
Yes. We provide QC reports, packing lists, reliability test records, acoustic test reports, and photos for every shipment.
251
How do you ensure consistent sound quality across batches?
We conduct SPL curve testing, distortion testing, and frequency response comparison per batch to maintain acoustic consistency at ±1.5dB.
252
What is your defect rate for mass production?
Our defect rate is typically below 0.3% due to strict process control and multi-stage inspections.
no data
Deluxe AV (Shenzhen Deluxe AV Electronics Co., Ltd.) stands as a professional manufacturer, focusing on portable speakers, party speakers, outdoor audio systems, lighting-integrated speakers, and custom OEM/ODM acoustic solutions.
Company Address: Building A, Tianxin Industrial Park Gushu, Bao'an District, Shenzhen, China
Copyright © 2026 Shenzhen Deluxe AV Electronics Co.,Ltd. | Sitemap | Privacy Policy DELUXE AV APP Privacy Policy