FAQ
271
Can you arrange shipping on our behalf?
Yes. We can book shipping, work with your freight forwarder, or recommend reliable forwarders.
272
What shipping methods do you support?
We support sea freight, air freight, railway shipping, and express delivery (DHL/UPS/FedEx) for samples.
273
How do you handle warranty or after-sales claims?
We provide a 12-month warranty. For defective units, we offer replacements, spare parts, or credit notes depending on the situation.
274
Do you support third-party inspection?
Yes. We welcome SGS, TUV, BV, Intertek, or your own inspection team.
275
Do you provide inspection reports for each order?
Yes. We provide QC reports, packing lists, reliability test records, acoustic test reports, and photos for every shipment.
276
How do you ensure consistent sound quality across batches?
We conduct SPL curve testing, distortion testing, and frequency response comparison per batch to maintain acoustic consistency at ±1.5dB.
277
What is your defect rate for mass production?
Our defect rate is typically below 0.3% due to strict process control and multi-stage inspections.
278
How do you control material quality during production?
We enforce IQC inspections for all incoming materials, including PCBA components, batteries, drivers, and plastics, ensuring they meet standards before entering production.
279
Can you help us pass local certification in our country?
Yes. We support global compliance and can coordinate certification testing for your target market.
280
Do your products meet CE/FCC/RoHS/REACH certifications?
Yes. Our products can meet CE, FCC, RoHS, REACH, and other international requirements. We assist with documentation and testing.
Deluxe AV (Shenzhen Deluxe AV Electronics Co., Ltd.) is an OEM/ODM Bluetooth speaker manufacturer specializing in portable speakers, party speakers, karaoke speakers, outdoor speakers and lighting-integrated speaker solutions.
Company Address:
Building A, Tianxin Industrial Park Gushu, Bao'an District, Shenzhen, China
Building A, Tianxin Industrial Park Gushu, Bao'an District, Shenzhen, China
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